How we work

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Approach

Business-class or coach?

We’re all about crafting the guest experience and agonizing over what it takes to get customers to come back for more.

Whether your product appeals to the business-class or coach crowd, you can be assured that our creative approach and service to you always belongs in first-class.

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Services

Where dining-in becomes delivery.

We offer all of the services that a "typical" design agency would offer. But our hospitality experience helps the delivery of our ideas to be anything but typical.

  • Graphic Design and Creative Direction
  • Visual Identity and Naming
  • Brand Strategy and Positioning
  • Signage and Wayfinding
  • Branded Spaces
  • Print (menus, posters, packaging, brochures, etc)
  • Social Media
  • Websites
  • Advertising Campaigns
  • Photography, Video and Radio Production
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Engagements

A multi-course buffet.

Rather than working project-by-project, we prefer to sustain a consistent effort over the long-term to make sure that our creativity aligns with your business goals.

Our billing occurs monthly, according to the service agreement that we establish together. This means that you enjoy predictable billing and a set monthly expense.

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Expertise

A mint on your pillow.

Our deep expertise in hospitality, food and beverage means that we get up-to-speed with your business quicker.

As hospitality, hotel, bar and restaurant branding experts, this allows us to deliver more conversions, better brand equity and ultimately—a higher-margin revenue for our clients.

What's it like to work with us?

It's a mix of these things:

Experience

An agency with too much experience may produce formulaic solutions. We have considerable—but not numbing— experience. We've worked on many large projects, assembling an impressive portfolio of a broad range of work from a prestigious client base.

Flexibility

It's not always easy to get things done—we know! We can be sensitive to your internal structure and external pressures you face in an environment of competing demands. We can be involved with your internal team as much or as little as you wish.

Reliability

On-time and on-budget. We stick to our commitments or better them. We're always prompt, provide a smooth workflow and try very hard not to give clients unpleasant surprises.

Attention to detail

From project management to production expertise to design minutiae. We make sure that the appropriate level of care is paid to each element of a project. With that said, we also make sure that we don't "gild the lily."

Style

Clean modernism. We always emphasize content over design acrobatics. We're designers, not decorators.

Creativity

Solving problems, working with budgets/schedules and developing strategy. We provide smart, innovative and creative solutions. It's not just about looking good; it's imperative to make an emotional connection with your audience.

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Proud to be Canadian.
We work with clients globally.

Accolade is located in Edmonton, Canada. We work with clients globally.

[email protected]
Telephone: 587-480-7355‬

Hours
Monday to Friday
9:00 a.m. — 5:00 p.m. MST

© 2021 Accolade Creative – All Rights Reserved